The buzzword during the COVID-19 crisis has been uncertain, so it’s hard to make any predictions about how security services in London will look post-pandemic. We know for now that some changes will be necessary to keep up with the new habits we’ve built during the past year.
Changes in the law and new working practices require a new approach, and trained licenced security staff must always be one step ahead of the changes and challenges.
Moreover, starting in 2021, new training will be required for the SIA licence, which confirms that the industry must embrace new skills and prepare for new challenges. In this post, we’ll go through some of the changes you should expect in security services in London post-COVID-19.
First Aid Training for Security Staff
Property managers can avoid many life-threatening incidents with the right management and a proactive approach. So, first-aid training for manned guarding professionals will become compulsory. This way, all security staff receive first aid training to learn how to identify the cause of various injuries and prevention. The skills are essential — first-aid skills could save the lives of around 140,000 people every year in the UK. Having a first-aid trained person on the premises can help you save lives.
Many security service providers had been working with first-aid trained personnel for years. That’s because the extra training enables security staff to support you during emergencies further and protect people on your premises. It’s an advantage for property managers, as they benefit from high-quality services in all circumstances.
Security guards already play a critical role in assuring the safety of your premises. If your staff isn’t already first-aid trained, ask your provider to provide the right training so that security officers can easily recognize life-threatening situations and take action accordingly.
Technology will continue to improve security services in London post-COVID-19. During the pandemic, security guards learnt to operate a wide series of tools, from software for crowd-control management to temperature scanners. As we move towards post-lockdown and post-pandemic worlds, security personnel will continue to learn to use tech to secure safety on the premises where they work.
We don’t know how many of the former ways of doing business will still be relevant from now on. Security services contractors must prepare their employees to handle new challenges. In this scenario, having a series of tech skills already built will make it easier to remain flexible and overcome obstacles.
As more businesses seem ready to enforce their work-from-home policies even after the pandemic, providers in the industry must also expect a shift in the types of customers that require security services. Keeping an open mind and staying flexible will be the industry’s game-changes in the next few years.
The Importance of Having Soft Skills
Industry-specific skills aren’t the only competency of professional security guards. Experience and knowledge in working with people are vital when looking to hire security services in London.
The pandemic has changed the way people interact with each other. After observing social distancing for so long, human interaction has changed, and your personnel should have the right skills to make everyone feel comfortable on your premises.
Security professionals must receive consistent training to develop soft skills like resilience, verbal communication, critical thinking, and teamwork. Security services in London post-COVID-19 will have to include soft skills to keep up with people’s expectations and deliver top-notch services.